Returns & Exchanges

At Muddy Mat, we want you to be completely satisfied with your purchase; if your items aren't a perfect fit, you can return or exchange them within 30 days of delivery. Please ensure all items are unworn, unwashed, and still have the original tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original mailer.

3

Ship It Back

Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our warehouse.

4

Receive Your Refund

After our team inspects the returned goods, we will process your refund to the original payment method or issue store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing